The Western Pennsylvania Conservancy is seeking a thoughtful, people-centric, technical person to join the team as the information technology director.
This position will oversee and provide hands-on support and strategic management for all technical activities in the organization, which support conservation science, Fallingwater operations, communications, development, finance and more. The perfect candidate will be able to manage Windows servers and workstations, network devices and traffic and disaster recovery while facilitating business technology conversations and maintaining an open-door culture.
Absolute Requirements
7+ years of experience and proficiency in/with the following:
- Windows Server Operating Systems
- HyperV
- Windows Desktop Operating Systems
- Firewall configuration and management
- End-user support and exceptional customer service
- Helpdesk ticketing systems
- Server, storage, networking, and end-user hardware use, installation, troubleshooting and management
- Office 365/Azure AD management/Exchange or Exchange Online
- Database management/maintenance (SQL Preferred)</li
- Thorough understanding of basic networking principles (DNS, DHCP)
- Backup methodologies and best practices
- Active Directory management and maintenance
- Application management
- Networking and systems management best practices in a windows server environment
- Digital and IP Phone/PBX management
- Ability to work flexible hours, have reliable transportation, and ability to occasionally travel to other offices
- Ability to communicate effectively via multiple channels with different partners
- Ability to translate business needs into technical solutions
- Attention to detail
Physical Requirements
- Ability to lift up to 40 lbs. unassisted
- Ability to lift up to 100 lbs. assisted
- Ability to see, for the purposes of diagnosing issues and using a computer
- Ability to sit, bend and stand for 8+ hours a day
- Ability to type for 8+ hours a day
- Ability to communicate effectively with diverse audiences
Preferred Qualifications
- Bachelor’s degree from an accredited university or college
- Project management experience
- Proficiency with administrative applications such as Blackbaud’s Financial Edge, Raiser’s Edge, Salesforce, timed-ticketing applications, hospitality/retail sales, PCI Compliance, Sharepoint, Office 365, Siriusware and others
- Workflow documentation
- Budget management experience
- People and resource management experience
- Sharepoint customization and creation
- SQL Server Reporting Services (SSRS) experience
- Power BI experience
Bonus Points for
- Salesforce support, maintenance, solution creation
- CAArcserve DR products
- Blackbaud products
- Papersave
- Siriusware
- HTML/CSS/Angular/Javascript
- WordPress
- Strategic planning
- eCommerce & eMarketing experience
- SysAid
